Protect your data online: Avoid fraud!
Your safety is our top priority
Dear User, in recent months there have been a series of online scams using our name and image. That is why we want to keep you informed and help you protect yourself. At Grupo Acerero, we have taken action and are working to ensure that such an incident does not happen again.
We do not make sales
to the general public
Do not provide personal information or banking details. Be especially careful when you receive emails with unofficial domain extensions such as @gmail.com, @hotmail.com, or @outlook.com. These could be scams. Remember that we do not sell to the public through any digital channels or websites.
How can you spot fraud?
We have recently identified fake websites that claim to offer Grupo Acerero products and services. These websites are designed to deceive you and, in worse cases, commit fraud with your money.
That's why, today, we invite you to follow these recommendations to avoid any fraud or theft.
Verify the authenticity of our website
Our official website is secure and features security indicators such as “https” in the URL and a padlock icon in the address bar.
Our official website does not list a phone number for direct sales
Fake websites make sales over the phone; if you call and get an answering machine, you're likely dealing with scammers. Our sales service is provided through our authorized representatives and distributors.
Don't trust promotions or images that offer attractive discounts
At Grupo Acerero, we do not sell our products on social media or our website; please do not make deposits or bank transfers.
Never provide personal or banking information
Also, do not share email accounts or sensitive information, and be especially careful when you receive emails with unofficial domain extensions. Remember that our emails end with @fonderia.com
Verify the authenticity of Grupo Acerero's official website on the Canacero portal
Grupo Acerero is an active member of CANACERO, an independent organization that certifies our operations as a socially responsible steel company. You can verify the authenticity of Grupo Acerero’s official website on the CANACERO portal: https://www.canacero.org.mx/#portfolio